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Customer Relationship Management

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by Washington Butler Why is Customer Relationship Management Important? In the past many companies were not focused on improving their relationships with customers. But with the introduction of the internet and new CRM technology even tiny companies can compete in terms of price, quality and product features. The only remaining area where a significant competitive advantage can be achieved is through providing the best customer support, care and targeted marketing, in short CRM. Im looking for a way to grow my relationships with customers.

88 days ago

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